Lesson 9 of 19
Prepare the team
Identify what affected people need to learn and practise. Check the required behaviour instead of assuming attendance proves readiness.
This lesson concerns artificial intelligence (AI) governance: how your organisation assigns responsibility, checks AI use and records decisions and follow-up. AI Governance keeps these records; it does not operate the external AI tool for you.
At the end of this lesson
- Identify affected people and responsibilities.
- Identify capability/communication gaps.
- Define a practical learning action and performance check.
Before you begin
This lesson is for team leads, affected workers and change owners. You can read and complete the paper activity without an account.
For optional workplace practice, identify the team and task. Have current permission to edit the relevant readiness activity. People’s attendance or job titles do not grant editing rights. If access is blocked, record your proposed response in your notes and ask the responsible administrator to check access.
Key ideas
Attendance, confidence and readiness records are different from demonstrated ability to detect and respond to an error.
Follow these steps
1. Find the readiness activity
Open Tools and activities, then the team-readiness tool for this task. Reuse an existing activity if it already covers the same team and work.
Check the result: The activity’s scope matches the affected team.
2. Identify affected people
Record the relevant team, activity purpose and responsibilities. Include people who check outputs, handle a concern or may be affected by a wrong result.
Check the result: The people who need preparation are visible.
3. Review readiness areas
Consider training, capability, human oversight, communication, team voice and culture. Record known information and gaps rather than guessing how confident everyone feels.
Check the result: The discussion identifies specific preparation needs.
4. Define the required behaviour
Choose a task each role needs to perform. For a reviewer, this might mean finding an unsupported statement, withholding the draft and escalating it.
Check the result: The skill gap is observable rather than described only as general awareness.
5. Plan practical learning
Assign an appropriate activity and an observable check. State how concerns are raised and who responds. Attendance is evidence of attendance, not evidence that the review process works.
Check the result: The action has responsibility and a meaningful performance check.
6. Save and revisit
Save the draft, review the activity and confirm only when the supported required fields are addressed. Reopen the saved activity and follow-up.
Check the result: The record preserves the agreed preparation and limits. A discussion does not establish repeated operational performance.
Practise
Paper activity — fictional information
'Staff attended an introduction but have not practised spotting unsupported statements in a draft.' Write one learning action and an observable completion check.
Write your response in your own notes before opening the answer. You do not need to sign in, change records or run an assessment.
Check your understanding
Is attendance enough to show that the review process works?
Check your answer
No. Use a fictional draft and approved source to practise finding, withholding and referring an unsupported statement. Check the observed response. This exercise still does not establish repeated operational performance. Reread steps 4–6 if attendance is treated as proof.
Check your work
- Affected people and responsibilities are identified.
- The gap leads to an owned activity.
- The completion check observes the required behaviour.
Continue learning
Optional worked examples
Sources
These National AI Centre resources inform the lesson. This course does not imply Australian Government endorsement.