Voice Agents That Don't Break When You Interrupt
Natural conversations don’t follow strict turn-taking rules. People interrupt. They finish each other’s sentences. They talk over each other.
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Support That Actually Hears Frustration: How Voice AI Detects Emotion in Real Time
You know that moment when a customer support call goes sideways? The customer is clearly upset, but your text-based system sees it as just another ticket. By the time someone realizes they’re dealing with an escalating situation, the rapport is broken and the customer is ready to churn.
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