Blog
- Home /
- Blog
Design Tools That Tell Voice Agents What To Say
Your voice agent calls a tool that takes 30 seconds. Users hear silence. They think it crashed. They hang up.
Read More
Voice Agent Observability: Debug Production Speech Systems That Actually Work
Your voice agent fails in production. A customer calls support saying “it stopped working halfway through.” You check logs. Nothing. Check metrics. Everything looks fine. Check audio recordings. You don’t have any.
Read More
Real-Time Session Management For Voice Agents That Don't Crash
Your voice agent is working perfectly. User’s mid-conversation, asking about their order. Then their Wi-Fi hiccups for two seconds. When they reconnect, your agent has no idea who they are or what they were talking about. Conversation lost. User frustrated. Session destroyed.
Read More
Voice-First Tool Design Patterns: Redesigning APIs For Speech
Here’s a confession: I spent two weeks debugging a voice agent that worked perfectly in text mode but crashed constantly when people spoke to it. The tools? Identical. The prompts? The same. The problem? I’d designed every tool for typing, not talking.
Read More
State Machines Prevent Voice Agents From Getting Lost
Ever had a voice agent forget what it was doing halfway through a conversation? Or jump to the wrong step in a workflow? That’s what happens without state machines.
Read More
TypeScript Agents SDK For Voice Applications
You built a Python voice agent. Now you need it in the browser. You assume the TypeScript SDK is missing features. It’s not.
Read More
Voice As Assistive Technology For Motor Accessibility
Your voice agent is a nice-to-have feature. For people with motor impairments, it’s the only way to use your product.
Read More
Write Instructions Voice Agents Actually Follow
Your voice agent ignores half your instructions. Users complain it goes off-script. You add more rules to the prompt, and it gets worse.
Read More
The Agent Lifecycle You Don't Think About
You start a voice agent. It talks to a user. It calls some tools. The conversation ends. What happens next?
Read More
Preserve Context When Handing Off Voice Agents
“Let me transfer you to a specialist.” In traditional phone support, those words mean one thing: you’re about to repeat everything you just said. The specialist picks up, has no context, and asks you to start from the beginning. It’s frustrating, wastes time, and makes you feel like the first agent didn’t listen.
Read MoreCategories
- Accessibility ( 3 )
- API Design ( 1 )
- Architecture ( 12 )
- Audio Processing ( 1 )
- Authentication ( 1 )
- Business Automation ( 1 )
- Business Tools ( 1 )
- Conversational Design ( 1 )
- Customer Experience ( 4 )
- Debugging ( 1 )
- DevOps ( 1 )
- Error Handling ( 1 )
- Field Operations ( 1 )
- Inclusive Design ( 1 )
- Multilingual ( 1 )
- OpenAI Realtime ( 2 )
- Performance ( 3 )
- Process Automation ( 1 )
- Productivity ( 1 )
- Prompt Engineering ( 1 )
- Safety ( 4 )
- SDK Development ( 10 )
- Security ( 2 )
- Telephony ( 1 )
- Testing ( 1 )
- Tool Design ( 1 )
- User Experience ( 3 )
- UX Design ( 16 )
- Voice Agents ( 2 )
Tags
- Accessibility
- Acoustic-Challenges
- Adaptive-Ux
- Agent-Design
- Agents-Sdk
- Ambiguity-Resolution
- Approval-Gates
- Architecture
- Assistive-Technology
- Audio-Playback
- Audio-Processing
- Authentication
- Automation
- Barge-In
- Business-Automation
- Call-Center
- Code-Interpreter
- Comprehension
- Confirmation-Patterns
- Content-Filtering
- Content-Moderation
- Context-Aware
- Context-Handoff
- Context-Persistence
- Conversation-Continuity
- Conversation-Design
- Conversation-Flow
- Conversation-Memory
- Conversation-Summary
- Conversational-Ai
- Conversational-Design
- Curation
- Customer-Support
- Debugging
- Developer-Experience
- Education
- Emotion-Detection
- Empathy
- Error-Handling
- Error-Recovery
- Feature-Parity
- Field-Operations
- Function-Calling
- Global-Support
- Gpt-4
- Guardrails
- Handoffs
- Hands-Free
- Human-in-the-Loop
- Hybrid-Architecture
- Inclusive-Design
- Instruction-Following
- Intent-Detection
- Interoperability
- Interruption-Handling
- Iteration
- Ivr
- Knowledge-Management
- Language-Complexity
- Language-Detection
- Latency
- Lifecycle-Management
- Mcp
- Meta-Prompts
- Mobile-First
- Model-Context-Protocol
- Monitoring
- Motor-Impairment
- Multi-Agent
- Multi-Turn
- Multilingual
- Nlu
- Noise-Cancellation
- Observability
- Personalization
- Phone-Integration
- Predictive
- Progress-Updates
- Project-Estimation
- Prompt-Engineering
- Python
- Quality-Assurance
- Question-Generation
- Real-Time-Moderation
- Recommendations
- Reliability
- Research
- Resilience
- Resumability
- Routing
- Runtime
- Safety
- Sdk
- Security
- Sentiment-Analysis
- Session-Management
- Session-Recap
- Silence-Detection
- Speech-Speed
- Speech-to-Speech
- State-Machines
- State-Management
- Streaming
- Technical-Documentation
- Telephony
- Testing
- Tool-Calling
- Tool-Design
- Tool-Integration
- Tracing
- Translation
- Transport-Layer
- Twilio
- Typescript
- Undo-Patterns
- User-Preferences
- Ux
- Ux-Design
- Ux-Patterns
- Vad
- Voice-Biometrics
- Voice-Ui
- Voice-Ux
- Waiting-States
- Web-Search
- Webrtc
- Websocket
- Workflow-Automation
- Workflows